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Having one of those days when you need to rant? When it seems that no-one around you is making any sense, and practical solutions are no-where to be found, you can check out iWorkWithFools which has work-related stories about the foolish coworkers and bosses we all deal with daily.

On the other hand, if you are looking for a new way to deal with a persistent conflict, Marshall Rosenberg’s Nonviolent Communication offers a novel three-step approach to communicating so that the other person really hears and appreciates what you are saying. The book focuses on the fact that underlying all conflicts are unmet needs. When we learn to tell the person what it is we need we need from them, they start to become less defensive and often become more open to seeing how these needs might be met.

See links and books for more suggestions.




 
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